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Building Trust

USING FACTORS ON AND OFF YOUR WEBSITE TO HELP CLOSE MORE SALES

Trust is an important factor in website design, especially if you have a lesser-known company or are bringing in new clients through search engine listings. Because the web offers so many choices for any product or service, it's crucial that potential buyers know they can trust you to deliver what you promise.

This month we're featuring an article by search engine guru Tim Grant, who suggests several ways to build trust on your site:

• Testimonials • About Us page • Client list • Photos of your staff and your projects • Memberships and certifications • Stories in the press • Community support pages

Offsite factors can also be important:
• Social media sites • Reviews • Your search engine rankings

Read "Improve Sales By Building Trust" by Tim Grant

Examples of AV industry websites that make good use of trust factors

Lewis Sound: Note the large number of client projects; the Capabilities section; Design Tips
Sound Vision: See the Proficiencies page; About Us; Engineer's Corner; Client Stories
Wireless Computing. See 5 Key Advantages; NASA story; Reviews; About Us
AV TechSource: Note the staff photography throughout; Credentials; Services
Novatoo AV: Who We Are; the link to the press profile; staff & project photography
Media Resources: Case histories & photos; Since 1986/guarantee; How We Work; 24/7 support

Contact us for help or advice on your marketing program.
Kreski Marketing Consultants is a marketing agency specializing in work for the audio-visual industry.
Don Kreski, president, has over 25 years of marketing management experience in the industry.
Contact Don at...



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